Changes & Cancellations

Cancellations

Registrants may cancel their reservations using the form available in the NYU Housing Portal opens in a new window.

To access the cancellation form:

• Log in to the NYU Housing Portal opens in a new window
• Select ‘Summer in New York City’ and click Access
• Click 'Summer Housing Registration' in the top purple bar
• Click ‘Continue’ next to Summer 2025
• Complete the Cancellation Form on your confirmation page

Cancellation fees are assessed based on cancellation date. Once a cancellation request is processed, NYU will credit the registrant's Bursar account for their full summer housing charges less the appropriate cancellation fee. Any negative balance on the account will be refunded.

Cancellation Fee Schedule:

May 1, 2025 is the cancellation refund deadline. After this date, summer housing registrants are responsible for the full cost of their reservation pursuant to the License Agreement. Cancellations will not result in any refund and any unpaid summer housing balance will remain in effect.

Exceptions and Appeals:

• Cancellation fees will not be assessed to registrants who cancel and re-register on the same day, or to those who did not complete all registration steps before cancelling.
• Appeals to receive a partial refund after May 1 due to documented extenuating circumstances, such as approval from your academic program for a medical or personal leave of absence, may be emailed to housing.appeals@nyu.edu for further consideration. Appeals should include documentation of a significant change in circumstance occurring after the cancellation refund deadline and a brief explanation of why the change necessitates a release from the terms agreed to in the summer housing license. Any appeal that is approved carries a non-negotiable $500 cancellation fee and any appropriate pro-rated housing charges.

Reservation Change Request Form

The reservation change form available on the NYU Housing Portal opens in a new window allows individual residents to request changes to their room type and residence hall. Residents are responsible for reviewing rates and meal plan requirements for their requested room types in advance.

Reservation change requests are reviewed on a rolling basis throughout the spring and summer and are processed as vacancies arise. If your requested room type becomes available before your reservation begins, the room change will be processed and you will receive email notification of the change. If your reservation has already begun and a room of the requested type becomes available, you will receive an offer to move, and you may accept or decline it on the NYU Housing Portal.

Roommate requests submitted by all/both requested roommates on the reservation change form will also be considered. Unfortunately, NYU cannot accommodate requests for specific room numbers or features (e.g. corner room, two bedroom suite, etc.).

Departure/Arrival Hub

Summer residents should use the departure/arrival hub to indicate the days they plan to check-in and check-out of their summer reservation. Using this form will not impact charges. Selected dates must fall within full reservation dates. The departure/arrival hub accepts adjustments to either the arrival date or the departure date; if you wish to change both, you should submit twice.

Please submit updates to the Arrival and Departure Hub as soon as you are aware of any changes to your dates of stay so that NYU can send arrival and departure messages to you in a timely manner.